Question 1

What is HelloML?

Accepted Answer

HelloML is an AI phone agent that answers your business calls 24/7, books appointments, and responds to caller questions using your uploaded documents and knowledge base.

Question 2

How much does HelloML cost?

Accepted Answer

HelloML starts free. The Starter plan is $29/month and includes 200 minutes of AI phone answering. No credit card required to get started.

Question 3

Can the AI phone agent book appointments?

Accepted Answer

Yes. HelloML integrates with Google Calendar and Outlook to automatically book appointments during calls based on your availability.

Question 4

How does the AI answering service work?

Accepted Answer

You get a dedicated phone number with an AI voice agent. Upload your FAQs, policies, or menus, and the agent answers caller questions in real time. Calls are transcribed and you receive notifications.

Question 5

Is HelloML suitable for small businesses?

Accepted Answer

Absolutely. HelloML is built for small businesses that need a virtual receptionist without the cost of hiring staff. At $29/month, it's the most affordable AI answering service available.

Question 6

Does HelloML work with Google Calendar?

Accepted Answer

Yes. HelloML integrates with both Google Calendar and Outlook. Your AI agent checks your real-time availability and books appointments directly during calls.

Question 7

Can I transfer calls to a real person?

Accepted Answer

Yes. You can configure call forwarding so the AI transfers callers to a live person when needed. Transfers include caller verification so your team has context before picking up.

Question 8

What happens if the AI can't answer a question?

Accepted Answer

If the AI does not have the answer in its knowledge base, it can search the web in real time or transfer the call to a live team member. You control which fallback behavior to use.

Question 9

Do I get a dedicated phone number?

Accepted Answer

Yes. Every HelloML agent comes with a dedicated phone number included at no extra cost. You can also port an existing number if you prefer.

Question 10

Can the AI handle multiple calls at once?

Accepted Answer

Yes. Unlike a human receptionist, your HelloML agent handles unlimited concurrent calls. Every caller gets answered immediately with zero hold time.

Question 11

What industries does HelloML work for?

Accepted Answer

HelloML works for any business that receives phone calls. Popular industries include contractors, medical clinics, dental offices, salons, law firms, real estate agencies, and restaurants.

Question 12

Is there a free trial?

Accepted Answer

Yes. You can get started with HelloML for free with no credit card required. Create your AI agent and test it before committing to a paid plan.

Question 13

Can I customize what the AI says?

Accepted Answer

Yes. You have full control over your agent's system prompt, greeting, personality, and responses. Customize the AI to match your brand voice and business needs.

Question 14

Does HelloML transcribe calls?

Accepted Answer

Yes. Every call is transcribed in real time. You can view full transcripts in your dashboard and search through past conversations.

Question 15

How does HelloML compare to Smith.ai?

Accepted Answer

HelloML starts at $29/month while Smith.ai starts at $200+/month. HelloML uses AI agents that answer instantly with no hold time, while Smith.ai uses human receptionists. Both handle calls professionally, but HelloML is significantly more affordable.

Question 16

Can I upload my own documents for the AI to reference?

Accepted Answer

Yes. You can upload PDFs, text files, and connect Google Drive. The AI uses these documents as its knowledge base to answer caller questions accurately.

Question 17

What voices are available?

Accepted Answer

HelloML offers 9+ natural-sounding voices with different accents and tones. You can preview each voice and choose the one that best fits your brand.

Question 18

Does it work after business hours?

Accepted Answer

Yes. Your HelloML agent is available 24/7, 365 days a year. It never takes breaks, holidays, or sick days, so you never miss a call.

Question 19

Can I see call recordings or transcripts?

Accepted Answer

Yes. Every call includes a full transcript available in your dashboard. You can review conversations, search by keyword, and track call history.

Question 20

How long does setup take?

Accepted Answer

Setup takes under 5 minutes. Just create your agent, customize the greeting and knowledge base, and your dedicated phone number is ready to receive calls.

AI that answers
your phone.

Hear it live.

of callers won't leave a voicemail.

Up and running in two minutes.

Describe your business

Connect your calendar

Your phone answers

Every call. Every transcript. Every booking.

Everything you need. Nothing you don't.

Books appointments automatically

Always on

Full transcripts

Answers from your docs

Works with the tools you already use.

AI that answersyour phone.